Local supportService Lab offers support for all Thermo Scientific Phenom desktop SEM models from its service centers in Germany, The Netherlands and Belgium.
Experience & expertiseService Lab has more than 10 years of experience servicing Thermo Scientific Phenom desktop SEM systems in Europe. We are here to answer all your technical questions.
Efficiency & speedWe offer fast response and turnaround times for repairs and maintenance contracts. And you will be updated on a regular basis about the current status of a repair job.
All services, one partnerA team of technical and application engineers is at your service for repairs, maintenance, installations and operator trainings. Taylormade, and in your local language.

All Thermo Scientific Phenom desktop SEM services from one partner

Service Lab provides technical services such as instrument repairs, technical inspection and (online) checks, and preventive maintenance. We also install your new Thermo Scientific Phenom desktop SEM or move your old instrument to a new location. And we will follow that up with basic and advanced operator training. In the end we guarantee a perfectly working instrument, trained operators and all the paperwork and certificates that go along with it.

Need quick, reliable service? Please fill out the appropriate contact form below or contact us.

Contact us

I need a repair

Please check our “What happens next?” page for more information about the follow-up of your repair request.

What's going to happen next?

Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

FAQ Logistics & administration
FAQ Technical

Maintenance

Please check our “What happens next?” page for more information about the follow-up of your preventive maintenance request.

What's going to happen next?

Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

FAQ Logistics & administration
FAQ Technical

Customer Care

Please check our “What happens next?” page for more information about the follow-up of your installation request.

What's going to happen next?

Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

FAQ Logistics & administration
FAQ Technical

Training

Please check our “what happens next” page for more information about the follow-up of your training request.

What's going to happen next?

Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

FAQ Logistics & administration
FAQ Technical

What else can we do for you?

RepairsClick here to contact our service team for a service job on your electron microscope at one of our support centers.More info
MaintenanceClick here to make an appointment for maintenance or a technical inspection of your electron microscope.More info
Customer CareClick here to contact our service team for assistance with installation, software updates, help desk, moving a system etc.More info
TrainingClick here to get a quote for a basic or advanced on-site or online operator training on your SEM from one of our experts.More info

About Service Lab

Service Lab is part of the Aptco Group. Aptco Group is an international technology group of companies active in the distribution, production, service and calibration of scientific instruments and equipment for industrial, medical and academic laboratories.

Service Lab provides technical and application support and service care to customers in Europe. To this end, the company works closely with local distributors and sales channels of analytical scientific equipment.

For the Thermo Phenom desktop electron microscopes, we provide after-sales service with the companies Benelux Scientific in Belgium and The Netherlands and IB-FT in Germany, which are also part of the Aptco Group.

About us