Local supportService Lab offers support for all Thermo Scientific Phenom desktop SEM models from its service centers in Germany, The Netherlands and Belgium.
Experience & expertiseService Lab has more than 10 years of experience servicing Thermo Scientific Phenom desktop SEM systems in Europe. We are here to answer all your technical questions.
Efficiency & speedWe offer fast response and turnaround times for repairs and maintenance contracts. And you will be updated on a regular basis about the current status of a repair job.
All services, one partnerA team of technical and application engineers is at your service for repairs, maintenance, installations and operator trainings. Taylormade, and in your local language.

All Thermo Scientific Phenom desktop SEM services from one partner

Service Lab provides technical services such as instrument repairs, technical inspection and (online) checks, and preventive maintenance. We also install your new Thermo Scientific Phenom desktop SEM or move your old instrument to a new location. And we will follow that up with basic and advanced operator training. In the end we guarantee a perfectly working instrument, trained operators and all the paperwork and certificates that go along with it.

Need quick, reliable service? Please fill out the appropriate contact form below or contact us.

Contact us

I need a repair



    Please check our “what happens next” page for more information about the follow-up of your repair request.

    What's going to happen next?

    Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

    FAQ Logistics & administration
    FAQ Technical

    Maintenance




      Please check our “what happens next” page for more information about the follow-up of your preventive maintenance request.

      What's going to happen next?

      Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

      FAQ Logistics & administration
      FAQ Technical

      Customer Care


        Please check our “what happens next” page for more information about the follow-up of your installation request.

        What's going to happen next?

        Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

        FAQ Logistics & administration
        FAQ Technical

        Training


          Please check our “what happens next” page for more information about the follow-up of your training request.

          What's going to happen next?

          Some technical problems can easily be solved by yourself. Please read through our FAQ sections to find an answer to your question yourself.

          FAQ Logistics & administration
          FAQ Technical

          What else can we do for you?

          RepairsClick here to contact our service team for a service job on your electron microscope at one of our support centers.More info
          MaintenanceClick here to make an appointment for maintenance or a technical inspection of your electron microscopeMore info
          Customer CareClick here to contact our service team for assistance with installation, software updates, help desk, moving a system, ...More info
          TrainingClick here to get a quote for a basic or advanced on-site or online operator training on your SEM from one of our expertsMore info

          About Service Lab

          Service lab is part of the Aptco Group. Aptco Group is an international technology group of companies active in the distribution, production, service and calibration of scientific instruments and equipment for industrial, medical and academic laboratories.

          Service lab provides technical and application support and service care to customers in Europe. To this end, the company works closely with local distributors and sales channels of analytical scientific equipment. For the Thermo Phenom desktop electron microscopes, we provide after-sales service with the companies Benelux Scientific in Belgium and The Netherlands and IB-FT in Germany, which are also part of the Aptco Group.

          About us